PRIVACY POLICY
Your privacy and data protection are important to us
Effective Date: January 1, 2024
Last Updated: January 1, 2024
1. Information We Collect
Personal Information
When you contact us for pet door installation services, we may collect:
- Name and contact information (phone, email, address)
- Property details for installation quotes
- Pet information relevant to door sizing
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Pages visited and time spent on site
- Referring website information
- Device and operating system details
2. How We Use Your Information
We use your information to:
- Provide accurate installation quotes and consultations
- Schedule and complete pet door installations
- Communicate about our services and follow up on inquiries
- Improve our website and service offerings
- Comply with legal obligations and warranty requirements
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share information only:
- With Hale Pet Door corporate for warranty and support purposes
- With service providers who assist in our operations (under strict confidentiality)
- When required by law or to protect our legal rights
- In connection with a business transfer (with notice to you)
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your data (subject to legal and warranty obligations)
- Opt out of marketing communications
- Request information about data we have collected
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and improve our services. You can control cookie settings through your browser preferences.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 years of age.
9. Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this privacy policy or our data practices, please contact us: