WARRANTY INFORMATION
Comprehensive coverage for your peace of mind
Hale Pet Door Warranty Overview
When you choose Hale Pet Door Orlando, you're investing in quality that lasts. Our comprehensive warranty program reflects our confidence in our products and installation services.
Lifetime Frame Warranty
What's Covered
- Aircraft-grade aluminum frame construction
- Frame structural integrity and stability
- Weather seal performance
- Frame finish and coating
- Hardware mounting points
Coverage Details
- Duration: Lifetime coverage
- Transferable: Yes, to new homeowners
- Geographic: Valid nationwide
- Replacement: Full frame replacement if needed
Service-Specific Warranty Coverage
Door Pet Doors
- Frame: Lifetime warranty
- Parts: 5-year coverage
- Installation: 2-year workmanship guarantee
- Flap System: 3-year replacement coverage
Wall Pet Doors
- Frame: Lifetime warranty
- Tunnel System: 10-year coverage
- Installation: 2-year workmanship guarantee
- Weather Sealing: 5-year coverage
In-Glass Pet Doors
- Frame: Lifetime warranty
- Glass Seal: 10-year coverage
- Installation: 2-year workmanship guarantee
- IGU: 10-year seal warranty
Screen Pet Doors
- Frame: Lifetime warranty
- Screen Integration: 3-year coverage
- Installation: 2-year workmanship guarantee
- Flap System: 2-year replacement coverage
Contact for Warranty Service
Need warranty service or have questions?
Phone: (407) 337-4211
Email: orlandoc@halepetdoor.com
Available Monday through Friday, 8 AM to 6 PM EST. Emergency warranty issues can be reported 24/7.